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Josh

2004-02-13

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All,

As I know there are still many people out of work here in Oregon , and

some of those people may well be OBRA memebers or friends of. I just

wanted to point you the website of the company I work for as we are hiring .

http://www.ncube.com/company/employment.html

There are several roles and a number of posistions in these roles. Feel

free to email me with any questions regarding this company and the jobs

jwig-@ncube.com

Also I am hiring also for the following in my team:

*nCUBE Technical Services Engineers*

* *Job Description

This position requires a senior or experienced field or systems engineer

to perform technical support and services and also installation of Video

on Demand systems for both residential and hotel markets. This includes

hardware and software installation, customer communication and training,

and extensive customer contact. Tasks are varied and sometimes

demanding, requiring problem solving and issue resolution skills.

Candidate must be self-motivated, excited by working in a less

structured environment, and be able to work individually or lead a

technical installation team. Candidate will work with internal

engineering integration resources, and technical support, as well as

external partners, vendors, and customers. Competitive salary and

benefits package.

The Technical Services Engineer will be responsible for supporting a

comprehensive list of nCUBE customers in North America mainly and also

some overseas customers. The position will require residence in the

Portland, OR Metro area. And in order to support customers some travel

will be required.

Job Responsibilities

Support integrated Video on Demand systems:

 * Manage the customer technical issues on a daily basis, providing

 them with assistance in troubleshooting, training, telephone and

 on-site issues resolution.

 * Responsible for the full life cycle of a customer support issue.

 * Perform duties professionally and efficiently when on a customer

 headend site and laboratory environment

 * Interface with the Technical Services Manager on a on-going basis

 for planning and execution of system deployments, system upgrades,

 system expansion and implementation of new digital services

 * Escalate technical issues to the appropriate nCUBE staff technical

 support and engineering

 * Manage change across documented installed system configurations

 * Interface with the nCUBE account and product management for

 on-going customer requirements

Job Requirements and Qualifications

* *The following are requirements for this position:

? Minimum of 3 years experience in systems engineering

? Advanced level knowledge of Unix, TCP/IP networking and server

hardware architecture.

? Able to quickly understand and assimilate new technology

? Candidate must possess exceptional verbal communication skills

and demonstrate strong customer focus in all aspects of job performance

? B.S. degree or equivalent experience in electronic systems

troubleshooting

? Able to perform successful installations alone or working with

a team

? Must have demonstrated troubleshooting and problem solving skills

? Demonstrated excellent communication skills

? Previous experience in technical support or customer service

? Demonstrated experience in customer support, with positive

attitude, approach and focus.

? Ability to travel up to 25% of the time.

The following are preferred qualifications for the position:

? Experience with mpeg-2 video standard

? Working knowledge of Oracle/SQL database

? Experience with HFC architecture

? Experience in Cable, Telco or other VOD environments

? Knowledge of ATM Network specifically implementing Bridged 1483

? Experience with Interactive Televisions Systems for the Hotel

Environment

The ideal candidate will be:

? Team player with 'get-it-done' attitude; self-starter, willing

to work hard and have fun at work

? More pro-active, less re-active

? Able to work flexible hours

? Excited to be involved in state-of-the-art technology product

? Energized by less-structured environment

? Results oriented in a customer-focused, sometimes intense and

chaotic atmosphere

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All, 

 

As I know there are still many people out of work here in Oregon , and

some of those people may well be OBRA memebers or friends of. I just

wanted to point you the website of the company I work for as we are

hiring . 

 

<a class="moz-txt-link-freetext" href="http://www.ncube.com/company/employment.html">http://www.ncube.com/company/employment.html</a> 

 

There are several roles and a number of posistions in these roles. Feel

free to email me with any questions regarding this company and the jobs

<a class="moz-txt-link-abbreviated" href="mailto:jwig-@ncube.com">jwig-@ncube.com</a> 

 

Also I am hiring also for the following in my team: 

nCUBE

Technical Services

Engineers<o:p></o:p>

<o:p> </o:p>Job Description<o:p></o:p>

<o:p></o:p>This

position requires a senior or experienced field or

systems engineer to perform technical support and services and also

installation

of Video on Demand systems for both residential and hotel markets. This

includes hardware and software installation, customer communication and

training, and extensive customer contact.

Tasks are varied and sometimes demanding, requiring problem

solving and

issue resolution skills. Candidate

must be self-motivated, excited by working in a less structured

environment,

and be able to work individually or lead a technical installation team. Candidate will work with internal engineering

integration resources, and technical support, as well as external

partners,

vendors, and customers. Competitive

salary and benefits package. 

<o:p> </o:p>The Technical Services Engineer will

be responsible for supporting

a comprehensive list of nCUBE customers in <st1:place>North America</st1:place>

mainly and also some overseas customers.

The position will require residence in the <st1:place><st1:City>Portland</st1:City>,

<st1:State>OR</st1:State></st1:place> Metro area. And in order to

support

customers some travel will be required.

<o:p> </o:p>

<h1>Job

Responsibilities<o:p></o:p></h1>

<o:p> </o:p>Support

integrated Video on Demand systems:<o:p></o:p>

<ul style="margin-top: 0in;" type="disc">

<li class="MsoNormal" style="">Manage

the customer technical issues on a daily basis, providing them with

assistance in troubleshooting, training, telephone and on-site issues

resolution.<o:p></o:p></li>

<li class="MsoNormal" style="">Responsible

for the full life cycle of a customer support issue.<o:p></o:p></li>

<li class="MsoNormal" style="">Perform

duties professionally and efficiently when on a customer headend site

and laboratory environment<o:p></o:p></li>

<li class="MsoNormal" style="">Interface

with the Technical Services Manager on a on-going basis for planning

and execution of system deployments, system upgrades, system expansion

and implementation of new digital services<o:p></o:p></li>

<li class="MsoNormal" style="">Escalate

technical issues to the appropriate nCUBE staff technical support and

engineering<o:p></o:p></li>

<li class="MsoNormal" style="">Manage

change across documented installed system configurations <o:p></o:p></li>

<li class="MsoNormal" style="">Interface

with the nCUBE account and product management for on-going customer

requirements<o:p></o:p></li>

</ul>

<o:p> </o:p>Job Requirements

and Qualifications<o:p></o:p>

<o:p> </o:p>The

following are requirements for this position:<o:p></o:p>

<o:p> </o:p>·

Minimum

of 3 years experience in systems engineering<o:p></o:p>

·

Advanced

level knowledge of Unix, TCP/IP networking and server hardware

architecture.<o:p></o:p>

·

Able

to quickly understand and assimilate new

technology <o:p></o:p>

·

Candidate

must possess exceptional verbal communication skills and

demonstrate strong customer focus in all aspects of job performance <o:p></o:p>

·

B.S.

degree or equivalent experience in electronic systems

troubleshooting<o:p></o:p>

·

Able

to perform successful installations alone or working with a team<o:p></o:p>

·

Must

have demonstrated troubleshooting and problem solving skills<o:p></o:p>

·

Demonstrated

excellent communication skills <o:p></o:p>

·

Previous

experience in technical support or customer service<o:p></o:p>

·

Demonstrated

experience in customer support, with positive attitude,

approach and focus.<o:p></o:p>

·

Ability

to travel up to 25% of the time.<o:p></o:p>

<o:p> </o:p> 

The following are preferred qualifications for the

position:<o:p></o:p>

<o:p> </o:p>·

Experience

with mpeg-2 video standard<o:p></o:p>

·

Working

knowledge of Oracle/SQL database<o:p></o:p>

·

Experience

with HFC architecture<o:p></o:p>

·

Experience

in Cable, Telco or other VOD environments<o:p></o:p>

·

Knowledge

of ATM Network specifically implementing Bridged 1483<o:p></o:p>

·

Experience

with Interactive Televisions Systems for the Hotel

Environment <o:p></o:p>

<o:p></o:p>The

ideal candidate will be:<o:p></o:p>

·

Team

player with ‘get-it-done’ attitude; self-starter, willing to work

hard and have fun at work <o:p></o:p>

·

More

pro-active, less re-active<o:p></o:p>

·

Able

to work flexible hours<o:p></o:p>

·

Excited

to be involved in state-of-the-art technology product<o:p></o:p>

·

Energized

by less-structured environment<o:p></o:p>

·

Results

oriented in a customer-focused, sometimes intense and chaotic

atmosphere<o:p></o:p>

 

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