OBRA: OBRA Chat: RE: OFF TOPIC: DON'T FLAME ...

RE: OFF TOPIC: DON'T FLAME ME : OPEN JOB REQUISTION : I'm looking

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Peter Murphy

2004-08-12

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How dare you......you suck......trying to give a fellow OBRAian a chance at

a job......this board has no place for that.....(sarcasm...dripping)

Pete Murphy

?Be the change you wish to see in the world? ---Mahatma Ghandi

From: Josh Wiggins <joshwi-@yahoo.com>

Reply-To: joshwi-@yahoo.com

To: OBRA <ob-@topica.com>

Subject: [OBRA Chat] OFF TOPIC: DON'T FLAME ME : OPEN JOB REQUISTION : I'm

looking to hi

Date: Thu, 12 Aug 2004 15:45:47 -0700

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To: OBRA <ob-@topica.com>

From: Josh Wiggins <joshwi-@yahoo.com>

Subject: [OBRA Chat] OFF TOPIC: DON'T FLAME ME : OPEN JOB REQUISTION : I'm looking to

hi

Date: Thu, 12 Aug 2004 15:45:47 -0700

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I thought I would send

this to the world of OBRA and it's friends. 



Call or email with any

questions 

Josh Wiggins 

 



<>Technical

Support Engineer<o:p></o:p></> <><o:p></o:p></>

nCUBE is a worldwide leader in providing

On-Demand media

systems (VOD) and Digital Advertising Systems - hardware, software, applications and

integration

- for cable operators and telecommunications network providers. nCUBE

simplifies the

deployment of On-Demand content and digital ad insertion systems with

the most

powerful, scalable, and comprehensive set of management and technical

business

tools. nCUBE

offers the

only server architecture in the market with the scalability to deliver

up to

120,000 simultaneous streams from a single site, meeting the demands of

VOD

today and the future content needs of Everything-On-Demand tomorrow.<o:p></o:p>

<><o:p></o:p><a class="moz-txt-link-abbreviated" href="http://www.ncube.com">www.ncube.com</a><o:p></o:p></>

<><o:p></o:p> 

Technical Support Engineer<o:p></o:p></>

Location: <st1:place

w:st="on"><st1:City w:st="on">Beaverton</st1:City>, <st1:State

w:st="on">OR</st1:State></st1:place> <o:p></o:p>

Responsibilities for this

position

include:<o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">Manage the customer

technical issues on a daily basis, providing them with assistance in

troubleshooting, training, telephone and on-site issues resolution<o:p></o:p></li>

<li class="MsoNormal" style="">Responsible for the full

life cycle of a customer support issue<o:p></o:p></li>

<li class="MsoNormal" style="">Perform duties

professionally and efficiently when on a customer headend site and

laboratory environment<o:p></o:p></li>

<li class="MsoNormal" style="">Interface with the

Technical Services Manager on a on-going basis for planning and

execution of system upgrades, system expansion and implementation of

new digital services<o:p></o:p></li>

<li class="MsoNormal" style="">Escalate technical issues

to the appropriate nCUBE staff technical support and engineering<o:p></o:p></li>

<li class="MsoNormal" style="">Manage change across

documented installed system configurations <o:p></o:p></li>

<li class="MsoNormal" style="">Interface with the nCUBE

account and product management for on-going customer requirements<o:p></o:p></li>

</ul>

Experience and education:<o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">B.S. degree or equivalent

experience in electronic systems troubleshooting<o:p></o:p></li>

<li class="MsoNormal" style="">Three or more years

related experience<o:p></o:p></li>

</ul>

Required knowledge/skills:<o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">Advanced level knowledge

of Unix, TCP/IP networking and server hardware architecture<o:p></o:p></li>

</ul>

§

Ability

to quickly understand and assimilate new technology <o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">Excellent verbal/written

communication skills <o:p></o:p></li>

<li class="MsoNormal" style="">Strong customer focus in

all aspects of job performance <o:p></o:p></li>

<li class="MsoNormal" style="">Ability to perform

successful installations alone or working with a team<o:p></o:p></li>

<li class="MsoNormal" style="">Troubleshooting and

problem solving skills<o:p></o:p></li>

</ul>

§

Previous

experience in technical support or customer service<o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">Demonstrated experience

in customer support, with positive attitude, approach and focus<o:p></o:p></li>

<li class="MsoNormal" style="">Ability to travel up to

25% of the time<o:p></o:p></li>

<li class="MsoNormal" style="">Team player with

‘get-it-done’ attitude; self-starter, willing to work hard and have fun

at work <o:p></o:p></li>

<li class="MsoNormal" style="">Ability to work flexible

hours<o:p></o:p></li>

</ul>

Desired knowledge/skills:<o:p></o:p>

<ul style="margin-top: 0in;" type="square">

<li class="MsoNormal" style="">Experience with mpeg-2

video standard<o:p></o:p></li>

<li class="MsoNormal" style="">Working knowledge of

Oracle/SQL database<o:p></o:p></li>

<li class="MsoNormal" style="">Experience with HFC

architecture<o:p></o:p></li>

<li class="MsoNormal" style="">Experience in Cable,

Telco or other VOD environments<o:p></o:p></li>

<li class="MsoNormal" style="">Knowledge of ATM Network

specifically implementing Bridged 1483<o:p></o:p></li>

<li class="MsoNormal" style="">Experience with

Interactive Televisions Systems for the Hotel Environment <o:p></o:p></li>

</ul>

<o:p> </o:p>

<PRE>To respond to the whole group send to ob-@topica.com.

To respond to the list manager send to cmur-@obra.org

To unsubscribe send to obra-uns-@topica.com</PRE>

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