While I do not condone the actions the actions of the "cyclist" that got into a fist fight with a Tri-Met passenger last winter, I would have liked to heard the drivers meeting that followed.
----- Original Message -----
From: GEORGE SCHRECK
To: evanm@ci.hillsboro.or.us ; obra@list.obra.org
Sent: Friday, September 15, 2006 5:28 PM
Subject: Re: [OBRA Chat] sample letter
You may also want to mention thta bicyclists are consumers of services as well, and that a driver's bad behavior will only serve top alienate us as consumers.
This is something that any business owner will understand no matter what his opinion is regarding bicyclists on the road.
----Original Message----
From: evanm@ci.hillsboro.or.us
Date: 09/15/2006 10:14 AM
To:
Subj: [OBRA Chat] sample letter
OK, so I read the complaint letter, and I thought about some of those responses. In the heat of the moment, it is easy to take the situation personally and want to vent. But that doesnt always get us where we want to be with the accused. So I drafted a quick letter that might be useful by people who have similar encounters. Feel free to plagiarize, modify, or do what you will with it. If you can come up with something better, great.
To Whom It May Concern:
I was recently involved in a minor altercation/incident/whatever with one of your drivers. At approximately 12:00 p.m. on September XX, 2006, near the intersection of XXXX road and XXX Street, one of your delivery vehicles almost hit me on my bicycle. The vehicle number/license number was XXXXX. When I confronted the driver, he/she started yelling obscenities at me about so on and so forth, and threatened me, etc.
I ask that you please consider the actions of your employees when they are on public roads. As a cyclist, I have the same rights and responsibilities on the road as any other user. As a driver, your employees have the right to be on the road just as I do, and they also have the responsibility to be safe and courteous drivers. Threatening cyclists simply for being on the road is neither safe nor courteous, and poses a very serious risk to your company both in terms of public relations and personal liability.
While I escaped this situation unharmed, it is very possible the employee who caused this situation has done so in the past, and may continue to do so in the future. This sort of behavior, if not checked, has the potential to result in injury or even death for the next bicyclist this employee encounters, and potential financial ruin for the company who employs him/her. Certainly you can understand that in our increasingly litigious society, the financial consequences can be dire when an employee acts irresponsibly while on the job. Not to mention the needless injury or death of an innocent person, and the immense grief that will be suffered by family and friends who must deal with the senseless loss of life of someone very dear to them.
A lot of people ride bicycles for a lot of different reasons. Some because they like to, and many because they have no other choice. Bicyclists are mothers, fathers, children, and friends. They are people just like you. In fact, one of them might be your son or daughter (or mine). I know that not every bicyclist obeys the rules of the road, and as much as I wish they did that does not excuse a driver from harming one who does.
I would hope that you would educate all your employees to these facts, and also to the fact that they are all personal representatives of your company. Their actions reflect on your company, and as their employer you are ultimately responsible for them. You have a vested interest in employing people who respect the rules of the road.
Thank you for your time and understanding.
Keep the rubber side down,
Joe Cyclist
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